Here is a fascinating New York Times story about the creation of a new job: technology untangler. I’m no dummy, but there are aspects of computer technology that I don’t understand. It’s not that I want to understand the technology but can’t; I don’t want to understand it. I want to use it. My attitude toward computers is roughly the same as my attitude toward the telephone. I haven’t the foggiest idea how it works and don’t care. I just want it to work. Whenever I upgrade the software for this blog, I get trash characters in my posts. By snooping around on the support forum, I learned that two lines of code needed to be removed from one of my files. I still don’t know where that file is or how to get to it. I asked a BlueHost technician to remove the lines of code. It solved the problem. I’ve had to do this twice now. I’ll probably have to do it again. Wouldn’t it be simpler to learn how to do it myself? Not necessarily. First, it might take lots of time, which is my most precious commodity. Second, I might mess it up. I’d rather trust a technician to do it. Anyway, I like the trend toward usability professionals. I think philosophy majors might find it a rewarding (and remunerative) career.